About Us

Hours of Operation:
Monday - Friday, 9 AM - 5 PM (Pacific Standard Time)

Phone:
+1 (943) 260-7709

Company:
Turbofortress is a subsidiary of Diamond Trading Co., Ltd., based in Hong Kong.

Policies

Intellectual Property Rights

All manufacturer names, symbols, and descriptions used on our website are solely for product identification purposes. These references do not imply any affiliation with or endorsement by the respective vehicle manufacturers. The products sold on Turbofortress are not authorized, sponsored, or approved by any of the mentioned manufacturers.

Welcome to Turbofortress!

We are your premier destination for automotive and motorcycle accessories in the U.S. market, offering an unrivaled selection of top-tier products to enhance your experience. At Turbofortress, our mission goes beyond providing you with a broad array of exceptional products—we strive to make your shopping journey seamless and enjoyable.

Our Commitment

We take immense pride in delivering excellent customer service. Our team of knowledgeable and approachable support staff is always ready to assist you. Whether you have questions or need guidance, we aim to provide swift, precise, and dependable support throughout your shopping experience.

Why Choose Turbofortress?

By choosing Turbofortress, you're trusting us to enhance your passion for automobiles and motorcycles. Our curated selection of accessories caters to enthusiasts, professional mechanics, and those in need of specific parts. We are committed to delivering both quality and satisfaction.

Free Shipping Details

Preparation Phase:
Orders are packed and ready for shipment within 1-2 business days.
Transit Phase:
- FedEx: Delivery in 3-7 business days
- USPS: Delivery in 3-8 business days
- Other Carriers: Delivery in 5-12 business days
Special Regions:
For customers in Hawaii, Alaska, Guam, Puerto Rico, and international destinations, please allow an additional 1-2 weeks for delivery.
Order Cancellation:
Orders can only be canceled before shipment. Once in transit, orders cannot be canceled.

Tracking and International Orders

You can stay updated on your shipment's progress with the tracking link we provide. Alternatively, check your status on the official websites of USPS, FedEx, DHL, UPS, or SF Express.
Note: International orders may incur custom duty taxes, which are not covered by our free shipping policy.

Handling of Undeliverable, Unclaimed, and Cancelled Orders

Re-shipment Fee:
If a package is returned as "undeliverable" or "unclaimed," a 30% re-shipment fee will be charged.
Restocking Fee:
Cancelled orders after shipment and returned items will incur a 30% restocking fee, which covers initial shipping costs.

Disclaimer

Turbofortress operates independently and is not affiliated with any vehicle or motorcycle manufacturers, including Harley-Davidson®, Honda®, Kawasaki®, Yamaha®, Suzuki®, and others. We offer aftermarket parts that are intended for modification and use at the buyer's discretion.

Please note, installing aftermarket parts may void factory warranties and could violate federal, state, or local regulations. Customers are responsible for ensuring that modifications comply with applicable laws.

Warranty and Liability

Turbofortress does not provide any warranties beyond what is stated on the product invoice. Engaging in activities such as motorcycle riding and auto sports carries inherent risks. We do not take responsibility for damages or injuries resulting from product misuse. Liability for indirect or consequential damages is expressly disclaimed.

Product Information Accuracy

We strive to ensure that all product information and images are accurate, though some discrepancies may occur.

Website Disclaimer

All content on Turbofortress.com is for informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any information provided. Your use of our website and any reliance on its content is at your own risk.

Testimonials Disclaimer

The testimonials featured on our site are personal experiences from individual users. Results may vary, and we do not guarantee similar outcomes for all customers. Testimonials are unaltered, except for corrections of grammar and typographical errors.

Thank you for choosing Turbofortress as your trusted source for automotive and motorcycle parts.