Shipping Policy

Welcome to Your Hassle-Free Shipping Experience at Turbofortress!

At Turbofortress, we’re dedicated to ensuring that you receive your auto parts swiftly and securely, no matter where you are in the world. We proudly offer free shipping within the United States, with additional freight charges applying to international destinations.

 

Your Delivery Timeline

Preparation Phase:

  • We’ll have your items packed and ready for departure within 1-2 business days.

Transit Phase:

  • FedEx: Your items will arrive at your doorstep in approximately 3-7 business days.
  • USPS: Expect your package in about 3-8 business days.
  • Other Carriers: Delivery within 5-12 business days.

Please Note: Cancellation of orders is only possible before your package is shipped. Once the item is in transit, we are unable to cancel the order.

For customers in Hawaii, Alaska, Guam, Puerto Rico, and international destinations, please allow an extra 1-2 weeks for your delivery.

 

Tracking Your Shipment

Stay updated on your shipment’s progress with the tracking link we provide. You can also check the status on the official websites of:

  • USPS
  • FedEx
  • DHL
  • UPS
  • SF Express

International Orders: Please be aware that international orders may incur Custom Duty Taxes, which are not covered by our free shipping policy. We're always here to help navigate these details.

 

Handling of Undeliverable, Unclaimed, and Cancelled Orders

  • If your package is returned due to being "undeliverable as addressed" or "unclaimed" (due to incorrect address information, changes in address after shipment, or unavailability at the time of delivery), a 30% re-shipment fee will be charged. The package will be resent after we receive the returned package and the re-shipment fee.

  • Cancelled orders post-shipment and returned items will incur a 30% restocking fee, deducted from your refund. This fee also applies to orders with incorrect product selections, covering the initial shipping costs.

 

Need More Information?

For specific inquiries about shipping to your country or any other assistance, feel free to reach out to us at turbofortressusa@gmail.com.
Our team is always here to help with any questions or concerns.

 

Thank you for choosing Turbofortress for your automotive needs. We’re honored to serve you and ensure your shopping experience is as smooth and secure as your future drives.